Privacy Policy
Jacksonville Massage NC
Effective Date: October 14, 2026
Jacksonville Massage NC is a trade name of Samata Art of Wellness.
Jacksonville Massage NC respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, contact our business, or schedule massage therapy services.
1. Information We Collect
Website visits
When you visit jacksonvillemassagenc.com, our website hosting provider may process technical information such as your IP address, browser type, requested pages, and basic security or diagnostic information.
We may use privacy-conscious, aggregated website statistics to understand website performance and how visitors interact with appointment-booking links.
Appointments and client information
When you schedule an appointment through MassageBook, information you provide may include your name, contact details, selected services, appointment preferences, and information relevant to your treatment.
MassageBook processes information through its platform. Jacksonville Massage NC may access information necessary to manage appointments and provide services.
Health and treatment information
To provide massage therapy safely and appropriately, we may request relevant health-history information, treatment preferences, and informed consent.
Client health and treatment records are handled separately from general website analytics and are subject to applicable professional confidentiality and recordkeeping requirements.
Payments
Appointment payments may be processed through MassageBook, Square, or their supported payment providers, depending on the transaction.
Payment details submitted to those providers are handled under their applicable terms and privacy policies.
2. How We Use Information
We use information as reasonably necessary to:
- Schedule, confirm, manage, or provide massage therapy appointments.
- Communicate about requested services and appointments.
- Review relevant health information and obtain informed consent.
- Maintain professional client records.
- Respond to customer questions.
- Maintain website security and functionality.
- Understand general website usage and improve our services.
- Comply with applicable legal and professional obligations.
We do not sell client health information.
We do not use treatment or health-history information for advertising without appropriate authorization.
ADVERTISING, ANALYTICS, AND COOKIES
Jacksonville Massage NC (a trade name of Samata Art of Wellness) may use third-party advertising and analytics services, including Google (Google Ads, Google Analytics) and Meta (Facebook and Instagram), to measure how our website is used and to show our ads to people who may be interested in our services.
These services may place cookies or similar technologies (such as pixels and tags) on your browser and collect information such as your IP address, device and browser type, pages visited, and actions taken on our site (for example, clicking Book Now or Call). We use this information to measure ad performance and to show relevant ads, including to people who have previously visited our site (remarketing).
We do not use these tools to collect your name, health information, or payment details. We do not sell your personal information.
Your choices:
- Browser settings: you can block or delete cookies in your browser settings.
- Google: manage ad personalization at adssettings.google.com, or opt out of Analytics at tools.google.com/dlpage/gaoptout.
- Meta: manage ad preferences in your Facebook and Instagram settings.
- Industry opt-outs: optout.aboutads.info
Bookings: online bookings are handled by MassageBook, a third-party scheduling service. Information you enter there is governed by their privacy policy.
Contact: (910) 546-2535
3. Appointment Booking and Third-Party Websites
Our website links to MassageBook for appointment scheduling.
When you select a booking link, you leave our website and interact with MassageBook's platform. Information you provide there is subject to MassageBook's privacy practices, as well as our responsibilities for client information received through that platform.
Please review:
We may also link to mapping, review, payment, or other outside services. Their independent privacy practices apply when you use those services.
4. Cookies and Website Analytics
Our website may use essential hosting and security technologies.
If website analytics are enabled, we aim to use privacy-conscious measurement that does not require visitors to submit personal or health information.
We do not intentionally place client medical information in website analytics, advertising tracking, or booking-click reports.
Any future addition of nonessential cookies, marketing trackers, or other data-collection technologies will be evaluated and reflected in this policy as appropriate.
5. How Information Is Shared
Information may be shared when reasonably necessary with:
- MassageBook and supported appointment-management providers.
- Payment processors used for authorized transactions.
- Service providers supporting website hosting, communications, or security.
- Authorized massage professionals involved in providing your services.
- Public authorities or other parties when disclosure is required or permitted by applicable law.
We do not sell client contact lists or client treatment records.
6. Client Confidentiality and Security
We take reasonable administrative and technical measures to protect personal and client information.
Access to client records is limited according to business responsibilities and applicable professional requirements.
No website, internet transmission, or electronic storage system can be guaranteed completely secure.
Please do not send sensitive medical information through general website messages or ordinary email unless an appropriate secure communication method has been arranged.
7. Information Retention
Appointment, consent, and treatment records are retained as required by applicable North Carolina laws, professional regulations, and legitimate business needs.
Other information is retained only as reasonably necessary for the purposes described in this policy or as otherwise required by law.
8. Your Privacy Requests
You may contact us to ask questions about information held by Jacksonville Massage NC, request corrections, or inquire about access or deletion where permitted by applicable law.
Certain records may need to be retained to comply with legal or professional requirements.
For information managed through your MassageBook account, some account-related requests may also need to be directed to MassageBook.
9. Children's Privacy
This website is intended to provide general information about our services.
We do not knowingly seek to collect personal information from children through our website without appropriate authorization.
Massage therapy services for minors are subject to applicable consent requirements and the practice's policies.
10. Changes to This Policy
We may update this Privacy Policy when our services, website technologies, or legal obligations change.
The updated version will be published on this page with a revised effective date.
11. Contact Us
Jacksonville Massage NC
921B Lejeune Blvd.
Jacksonville, NC 28540
Jacksonville Massage NC is a trade name of Samata Art of Wellness.
Phone: (910) 546-2535
Website: https://jacksonvillemassagenc.com/
For privacy questions or concerns, please contact us by telephone.